My Vietnam Post Plus 1.0.37

My Vietnam Post PLUS is an order management application from Vietnam Post that was launched in 2022. It aids senders in creating orders, monitoring the shipping process, generating support requests, and reconciling orders quickly and effortlessly.

Featuring a user-friendly interface, My Vietnam Post PLUS serves as an indispensable tool for online business owners, offering several key functions:

1. Quick Order Creation: Customers can input recipient information, item weight, service options, and shipping method to complete the ordering process.
2. Shipping Fee Calculation: Based on item weight, dimensions, delivery addresses, the application automatically provides shipping fees for each order, facilitating easy price comparison.
3. Real-Time Shipment Tracking: Detailed order information such as sender/recipient details, timestamps, transport status, and itinerary are clearly displayed for timely and accurate tracking.
4. Professional Order Management: Orders are methodically categorized – from creation to successful delivery or unsuccessful attempts. Statistical reports are visually presented in pie charts with specific data on revenue, delivery status, and shipping fees.
5. Nationwide Post Office Lookup: Users can easily locate the nearest post offices by filtering city, province, district, or ward for sending packages.
6. "Blacklist" Customer Alert: Problematic customers with a history of poor receipt practices are flagged in a blacklist. If a recipient is on this list, the application will issue a warning to help senders decide whether to proceed with delivery to mitigate potential issues.

In addition to core features, My Vietnam Post PLUS offers a range of useful functionalities including managing sender/recipient address books, COD reconciliation, quick customer support via integrated channels, API connections with 14 order management software like Haravan and Sapo, daily updates on news and promotions from Vietnam Post.

This application presents diverse express delivery services to cater to sender needs such as Express Delivery Service, Economy Delivery Service, E-commerce Delivery Service, Express Mail Service, Heavy Cargo Delivery Service, Standard-price Delivery Service.

In response to evolving market demands and customer requirements, the My Vietnam Post application system is continuously upgraded by Vietnam Post. This recent upgrade involves a significant overhaul of the My Vietnam Post system architecture to enhance data connectivity with production systems within the enterprise's application/IT ecosystem. It streamlines customer information across contracts, services, pricing tables, policies as well as marketing programs, promotions, and advertising. Moreover, it standardizes and automates business processes to serve customers from marketing and sales to order handling and customer care through reconciliation and payments.

This upgrade is anticipated to enhance user experience and offer additional conveniences to customers while strengthening touchpoints and channels to ensure satisfaction when using the My Vietnam Post PLUS app and the company's delivery services.